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You can increase the value of your next remodeling project by including energy efficiency improvements. Learn how with Energy Efficiency Improvements for Remodeling Projects.

Quality management helps builders and subcontractors bring focus to the important elements in a company's success. A better built house makes for happy customers and more efficient, productive, and profitable companies.

Best Practices [Back to Top]

General recommendations and accepted practices

(BA) Building America - Scopes of Work for Excavation & Backfill for Basement Foundation, Poured Concrete Basement Foundations, Framing, and HVAC
(BA) Economics of Quality
(BA) Hotspot Implementation Guide & Tools
(BA) Quality Management and High Performance Home Building: A Case Study of Veridian Homes
Building America - Quality Assurance Roadmap for High Performance Residential Buildings
Building America - Quality Control Checklist
Building It Right the First Time
Building More Home for the Money: The Total Quality Approach
Company Standards for Builders - Suggestions for Your Quality System
Continuous Improvement Process for Builders
Gap Analysis for In-house Design, Design Centers, Escrow Departments, Land Development Operations, & In-house Mortgage Financing
High Performance Scopes of Work
Making Energy Efficiency Visible to Homebuyers
National Housing Quality (NHQ) Certified Builder's Program Implementation
National Housing Quality Certified Builder Program Gap Analysis
National Housing Quality Program Overview
Quality Assurance Activities for New Homes
Quality Management System - Document Checklist
Residential Building Diagnostic Tools
Sample Builder Quality Assurance Manual

Performance Reports & Case Studies [Back to Top]

Evaluation of how products and systems perform in real life applications

Implementing a Quality Assurance System: A Trade Contractor Case Study A quality assurance system requires trade contractors to accept responsibility for their own quality assurance without builder intervention.
Quality Assurance System for Wood Framing Contractors This document is geared toward the framing activities of home building. It identifies a framework that a contractor can use to develop a quality management program that delivers maximum value.
TechPractices: Shea Homes, San Diego, CA Over the past seven years, a California builder/developer partnered with trade contractors to implement quality practices that have led to an 80 percent reduction in defects, a cycle time reduction of 36 percent, and increased worker safety.
The QMS Path to Building Highly Profitable, High Performance Homes A discussion of the barriers to building a high performance home (HPH), and the effective use of a quality management system to facilitate the process.

Questions & Answers [Back to Top]

Frequently asked questions, answered by home building professionals

Are there any ISO 9001 Certification programs available for a trade looking to install insulation for builders?
How can I get more information about the concept of Total Quality Self-Assessment?
I have a jobsite safety program already in place, and I’m getting ready to implement a quality assurance program. Should the two be treated as separate programs or can I make them both work together?
I have some information on the NHQ Certified Trade Contractor Program and am trying to understand what a hotspot inspection is. Can you help?
Where can I get information and training on the quality assurance program for my company?

Web Links [Back to Top]

Recommended Web resources for additional information